No Hot Water? What to Check First
A tripped breaker or a shutoff is worth ruling out. If that isn't it, call a licensed plumber.
Things you can check safely before you call
Some "no hot water" calls are a tripped breaker or a switch that got turned off. Checking those first can save you a wait — and if they aren't the problem, you'll have better information for us when you call.
Skip anything that means taking the heater apart, lighting a standing pilot if you aren't comfortable doing it, or working around standing water. If the tank is leaking, skip the checklist and call. Shut the water off to the heater if you can, and shut off its power or gas.
Electric water heaters
- See whether other electric things in that part of the house still work.
- Check the breaker labeled for the water heater. A tripped breaker sits between on and off; turning it fully off and then on again resets it. If it trips again, leave it off and call us.
- Some heaters have a shutoff switch near the unit. Make sure it hasn't been turned off.
- Feel whether the tank is completely cold or faintly warm. Either way is useful to mention when you call.
Gas water heaters
- Check that the gas shutoff to the heater is open, if you know which valve that is.
- If the unit has a status light or a small window, note what you see — a blinking code or no glow at all helps.
- Do not keep clicking an igniter or forcing a pilot if it won't stay lit. Call us.
This is a safety-first checklist, not a do-it-yourself repair guide. If anything feels unsafe, stop and call (772) 203-5437.
Still no hot water?
Then it's time for a plumber. A failed element, thermostat, igniter or control doesn't announce itself on the outside of the tank. Open Monday–Friday, 8 AM–6 PM. Emergency service may be available after hours, so call and ask.
A tank that is leaking while also producing no hot water is an urgent combination: water on the floor and a unit you shouldn't keep energizing. Shut it down if you can do so safely and call.
No-hot-water questions
Why do I have no hot water?
On an electric heater it can be a tripped breaker, a failed heating element or a failed thermostat. On a gas heater it can be a pilot that has gone out, an igniter problem, or a gas-supply issue. It can also be as simple as a shutoff that got turned. See the no-hot-water page for things you can check safely, then call us.
Why don't I have enough hot water?
Sediment in the tank can reduce how much hot water you actually get. A failing upper or lower element on an electric heater can leave you with a short supply. Sometimes the heater is simply undersized for how the house is used. We'll talk through what we find.
What are your hours?
We're open Monday through Friday, 8 AM to 6 PM. Emergency service may be available after hours, so call and ask. A badly leaking water heater is a good reason to call even after hours.
Still no hot water?
Call (772) 203-5437. Tell us if the heater is gas or electric and what you already checked.
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